Let’s face it – we spend the majority of our time working, so it’s no surprise that strong relationships are often formed with business colleagues. And for FCF, some of our strongest relationships are with our customers and carriers –
So in a nod to Valentine’s Day, we’ve compiled a list of the top 10 reasons to love your FCF!
- Technology in place to keep you connected. In a world where you can track your friends and family’s GPS location via a mobile application, it’s safe to say expectations for transparency and real-time updates are high. We understand you want to know that we have the right technology in place to not only keep you up-to-date but ensure you are getting the best quotes, carriers, and transit times. We have implemented robust, innovative technology to take care of all the logistical details involving the transportation and management of your freight.
- Ample access to a network of trustworthy carriers. Have you ever shipped something somewhere and wondered, “Man, I really hope it makes it there…” It’s no secret that the shipping industry has its downfalls. Fraudulent carriers take advantage of unsuspecting shippers more often than we’d like to acknowledge. When you work with us, you don’t have to worry about being taken advantage of. Our number one job is taking care of you and your cargo. We have built lasting relationships with the industry’s best carriers to make sure your shipping needs are met.
- Rate negotiation that benefits you the most. Shipping freight – especially if it’s a rush order – isn’t cheap. But you don’t have to have champagne taste on a beer budget. We have the resources and tools in place to help negotiate the best carrier rates and transit times, so you don’t get taken to the cleaners. Honestly, Chris and his pricing team have negotiating with carriers down to a science!
- Accounting reconciliation that won’t drive you mad. Oof – accounting! You don’t have to untangle the web of invoices and accounting. We’ve got back! If you have financial questions, they are ready and waiting to help.
- Unparalleled customer service. Business relationships aren’t always easy. Sometimes issues are unavoidable, and you’re left feeling frustrated. But we put you first! If something goes wrong, we will fight for issue resolution. We won’t stop until the issue is resolved and the relationship is back on track.
- Back-office support that gives you easy access to the information you need. Anyone who works with a us, knows we run a tight ship. We keep things running smoothly and removes the cost and overhead from you.
- Compliance is taken seriously, so you can worry less about risk. A lot of I’s need to be dotted and T’s need to be crossed in order to ensure the transportation of your cargo meets state, federal and international regulations. We know the laws, so you don’t have to go to sleep at night worrying if you’re at risk for non-compliance.
- On-demand access to information and resources. We have the resources and innovative technology to connect with reliable carriers and move cargo efficiently and effectively for you. Which leads us to #9…
- Backed by the industry leader – GLOBALTRANZ. Every single person at GlobalTranz is committed our success. They understand the value our we deliver, and are there to provide the support we need to be successful.
- We care, and that’s what matters the most. A good freight brokerage firm and freight agent cares about their customers. We want to go above and beyond to meet or exceed expectations day in and day out. Who wouldn’t want a relationship like that?
Thank you to all of our amazing customers and carriers for your long-term support. Without you, moving cargo would be more a lot more nightmare and a lot less romance.